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Guides & Flyers

Centralized Training Academy (CTA) Materials

This set of materials introduces and promotes the Centralized Training Academy (CTA), the learning management system used by Los Angeles County’s homeless services system. Together, the catalog and flyers explain the value of CTA, highlight its features, and help staff understand how to access role-specific training.

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Employment Support Guides

Designed for individuals who have experienced or are experiencing homelessness, these guides provide practical tools to support job readiness. Covering personal reflection and interview preparation, the materials help approach the hiring process with greater confidence.

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Universal Housing Application (UHA)
Job Aids

These resources support homeless service providers in navigating the Universal Housing Application (UHA) process, which is an essential step in matching participants to permanent housing opportunities in Los Angeles County. The job aids offer targeted guidance on responding to batch matches, reviewing invitation reports, and managing transfers, helping staff complete UHA tasks accurately and efficiently.

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© 2025 by Jackson Thompson

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