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E-Learning Courses

American Indian & Alaska Native Equity Building 

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This three-part course equips homeless service providers with the knowledge and tools to deliver culturally responsive services to American Indian and Alaska Native people experiencing homelessness. It builds awareness of historical and present-day inequities while offering actionable strategies for respectful, culturally informed engagement.

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Experience the Course: 

Supplemental Materials:

Enterprise Grants Management System (EGMS) Policies & Procedures

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Articulate Storyline | Camtasia | Canva

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This interactive e-learning course guides users through the process of initiating a new grant in the Enterprise Grants Management System (EGMS). Designed for precision and clarity, the course offers practice for an essential practice and helps users navigate the platform confidently.

Service Planning Areas
(SPAs) Basics

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Articulate Storyline | Canva

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This micro-course introduces homeless service providers in Los Angeles County to the structure and purpose of Service Planning Areas (SPAs). In under two minutes, learners engage with an animated summary followed by an interactive map to explore each SPA and its regional focus.

Los Angeles Homeless Services Authority (LAHSA) New Hire Orientation

This interactive orientation course welcomes new LAHSA staff by introducing them to the organization’s mission, purpose, and 17-department structure. With knowledge checks like Jeopardy, Bingo, and a board game-inspired challenge, the course creates an engaging experience that helps new hires retain key information while building organizational awareness.

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Created using:

Articulate Rise | Articulate Storyline | Canva

© 2025 by Jackson Thompson

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